If you have one of the following problems, please contact the store you have booked your device for repair with direct. The telephone number of the store can be found on your booking confirmation email.

  • My device has not been collected

If the store is unable to rectify the problem please contact us

Should you have any problems with your account or the service provided pleases check our FAQs but if you are unable to find the answer let us know the problem by submitting the details below or calling us.


Telephone: 020 7041 8262